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About Us

The Audio Insider (TAI) is your direct conduit to many fine exclusive audio products, and is responsible for much of the product development for brands found in this webstore.

About Internet-direct audio value The Audio Insider is an Internet-direct company with an internal mandate to develop high-quality consumer audio equipment and offer it warehouse-direct and satisfaction-guaranteed to enthusiasts throughout North America. To this end TAI designs, contracts, imports, and fulfills high-quality audio products direct to the end consumer at remarkable value. TAI products are rarely found on retail shelves in local markets – we are the end user's direct national distributor for the products we feature, and we have developed means to back the customer and ensure his or her satisfaction with those products.

Internet-direct distribution offers the customer an opportunity to acquire fine audio components at prices closer to wholesale than those from specialty brick and mortar outlets. With no standard retail dealer profit margin, TAI gear compares in both quality and performance to equipment costing twice as much.

To facilitate comfortable auditions of our products, and to offer the customer adequate security during what may be his or her first contact with our products, The Audio Insider features a 30 Day In-Home Product Return Policy. Customers may audition their purchases virtually risk free in their own home and in their own systems, using recordings and equipment already familiar to them.

Since the customer's home is the only setting in which a customer may fully and accurately assess each of the components of his or her entertainment system, The Audio Insider's in-home trial period ensures not only customer security, but a more meaningful audition. The terms of this audition period are found elsewhere on this website.

Products As the name implies, The Audio Insider seeks out, develops, manufactures, and/or partners with other manufactures to acquire high-value products we then pass on to our customers at a savings. All of our products are built to high industry standards by thoroughly professional, experienced, long-term, reputable providers, with many either designed by TAI or designed in our close conjunction with the original manufacturer.

As of 2010, TAI solely designs and manages the Arx and Dana brands. A third – Swan loudspeakers - is made by one of the largest loudspeaker manufacturers in the world, with many models co-designed or otherwise unique to our distribution. Our relationship with Swan principals spans fifteen years.

Our partners produce components or assemblies for some of the finest retail brand names in the field and typically do so to ISO standards. We do not use start-up makers or substandard facilities, and we do not accept products that do not meet or exhibit the quality and performance our customer's expect of truly high-grade consumer audio products in the traditional retail marketplace.

Assets The Audio Insider draws on the talents and experience of professionals with many dozens of years of combined experience. Our internal staff averages 30 years experience in the consumer electronics field, and our associates go back as far or farther, having been responsible for design and manufacturing in the performance loudspeaker industry that we believe few competitors in our sector can match.

All products adhere strictly to very high manufacturing traditions, which throughout our supply chain variously include nearly all types of superior design, manufacture, and testing protocols, from FEA to extensive CAD-based manufacturing to industry-standard finishing, packaging, and delivery/fulfillment. Systems include numerous simulation and design platforms customary to the loudspeaker industry.

The Audio Insider also maintains a personalized, fast-response customer fulfillment system backed by our professional staff and large warehouse. We ship from Northern Nevada USA and have two B-stock and return locations, one centrally located and another in the eastern US.

Our modern fulfillment facility, built 2007 and located in Northern Nevada.

In sum, The Audio Insider is the audio enthusiast's alternative to higher-priced performance audio gear. We strive to develop and channel high-value and premium audio direct to the customer at a bona fide savings. We guarantee user satisfaction and stand behind each of our products with a liberal service policy that includes up to two levels of warranty coverage. All products are warranted either by The Audio Insider or the original manufacturer and all are backed by our seven year history.

For more specific information, prospective customers are encouraged to contact The Audio Insider directly. TAI customers have come to rely on us for value-packed products in each category we represent. We now invite you to save up to half off the cost of competing brick and mortar brands, and to enjoy extended in-home evaluation privileges, secure in the knowledge that your purchase is backed liberally.

 

 

 

 

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